Store & site policies
Clear terms before the first order.
These are launch-review notes, not final legal policies. Final language must match the selected payment and fulfillment providers.
Draft for review
Shipping
Products are currently described as made to order. Processing times, available shipping services, rates, tracking, address changes, lost packages, and international shipping must be confirmed with the final fulfillment provider before launch.
Draft for review
Returns & refunds
Return windows, damaged-item reporting, incorrect-size handling, return postage, exchanges, refunds, and made-to-order exclusions must be documented and tested before Shopify is canceled.
Draft for review
Privacy
The live policy must identify what customer information the site, form provider, analytics tools, payment provider, and fulfillment provider collect; why it is used; how long it is retained; and how a customer can request access or deletion.
Draft for review
Terms
Final terms should cover site use, product availability, pricing corrections, order acceptance, payment, shipping, intellectual property, prohibited activity, liability, and applicable law. Have the final language reviewed for the business and checkout provider actually used.